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Latest news about PT Angkasa Pura II (Persero)

Angkasa Pura II Wins 22 Airport Council International Awards

05 Sep 2019

Author : Rio Sandy Pradana

Editor : Hendra Wibawa

Bisnis.com, DENPASAR - PT Angkasa Pura II (Persero) strengthened its position as one of the best airport operators in Asia Pacific after winning 22 awards from the Airport Council International.

In the 2019 Global Experience Experience Summit held in Bali on Wednesday (4/9/2019) night, there were a total of 22 2018 Airport Service Quality Award awards given to the six airports managed by Angkasa Pura (AP) II.

Airport Council International (ACI) is the only global representative of airport authorities in the world, who develops standards, policies and training to improve airport standards throughout the world.

The award was won after going through the Airport Service Quality (ASQ) survey process held by ACI. The survey was conducted on aircraft passengers at 380 airports in 90 countries.
Angkasa Pura II airports that won the 2018 Airport Service Quality Award are:

1. Sultan Syarif Kasim II Airport - Pekanbaru
- Best Airport by Size and Region (2-5 million passengers in Asia-Pacific)
- Best Environment and Ambience by Size (2-5 million passengers)
- Best Customer Service by Size (2-5 million passengers)
- Best Infrastructure and Facility by Size (2-5 million passengers)

2. Sultan Mahmud Badaruddin II Airport - Palembang
- Best Airport by Size and Region (2-5 million passengers in Asia-Pacific)
- Best Environment and Ambience by Size (2-5 million passengers)
- Best Customer Service by Size (2-5 million passengers)
- Best Infrastructure and Facility by Size (2-5 million passengers)

3. Sultan Thaha Airport - Jambi
- Best Airport by Size and Region (Under 2 million passengers in Asia-Pacific)
- Best Environment and Ambience by Size (Under 2 million passengers)
- Best Customer Service by Size (Under 2 million passengers)
- Best Infrastructure and Facility by Size (Under 2 million passengers)

4. Depati Amir Airport - Pangkalpinang
- Best Airport by Size and Region (Under 2 million passengers in Asia-Pacific)
- Best Environment and Ambience by Size (Under 2 million passengers)
- Best Customer Service by Size (Under 2 million passengers)
- Best Infrastructure and Facility by Size (Under 2 million passengers)

5. Silangit Airport - Siborong-borong
- Most Improved Airport in Asia-Pacific
- Best Environment and Ambience by Size (Under 2 million passengers)
- Best Customer Service by Size (Under 2 million passengers)
- Best Infrastructure and Facility by Size (Under 2 million passengers)

6. Raja Haji Fisabilillah Airport - Tanjung Pinang
- Best Environment and Ambience by Size (Under 2 million passengers)
- Best Infrastructure and Facility by Size (Under 2 million passengers)