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Asian, European and Middle East Bosses Define 3 Effective Steps to Corona

23 Jul 2020 JAKARTA - PT Angkasa Pura II (Persero) together with the airport industry players in Europe, South Asia and the Middle East agreed on three ways for the global aviation sector in dealing with the Covid-19 pandemic.

These three important ways or points are summarized in the Debate Panel webinar: ‘New Normal’ - What about the new possible? Building a better future for the airport, which was held on Wednesday (7/22) night.

Speakers in the webinar came from 4 regions, namely President Director of PT Angkasa Pura II Muhammad Awaluddin (Southeast Asia), President of the International Airport Council (ACI) Europe Jost Lammers (Europe), CEO of Oman Airports Sheikh Aimen Al Hosni (Middle East), and Bengaluru International Airport Limited's Chief Strategy & Development Officer Satyaki Raghunath (South Asia).

First, closer cooperation between stakeholders. "Cooperation among stakeholders must be carried out more closely. In the perspective of airport services, PT Angkasa Pura II, together with stakeholders, developed a protocol with 5 main keys, namely physical distancing, health screening, touchless processing, cleanliness and disinfection of facilities, and protection of everyone, "said Muhammad Awaluddin in his statement, Thursday (07/23/2020).

Each stakeholder must work closely together such as airport operators, airlines and regulators, as well as among a number of global organizations namely the International Civil Aviation Organization (ICAO), the International Air Transport Association (IATA), and the International Airport Council (ACI).

Similarly, Jost Lammers agrees that each party must maintain close cooperation. "There are many similarities we have. "If we can maintain good cooperation between airlines and airport operators then that is a very big opportunity (in dealing with Covid-19)," he said.

Second, digitalization. According to Awaluddin, PT AP II continues to carry out digital services to facilitate airplane passenger travel. "One example is the Travelation application that supports the Indonesia Airports application. Travelation is used to digitally check documents that must be fulfilled by everyone who wants to travel by plane in the middle of a pandemic, "he explained.

Satyaki Raghunath assessed the need for a program on how to use technology. In addition to increasing customer experience. "We have to be able to explore whether we can generate additional revenue using technology," Satyaki explained.

etiga, non-aeronautical business development. The aviation industry players are asked to exploit non-aeronautical business which so far has not been optimally touched. The increase in non-aeronautical businesses can compensate for the decline in pandemic-depressed aeronautical businesses.

"Non-aeronautical revenues can be boosted by maximizing and optimizing existing assets outside the airport and inside the airport, for example through developing the concept of aerotropolis," Awaluddin said.

Meanwhile, Sheikh Aimen Al Hosni said the concept of Single Token Journey was quite important to be applied especially in the middle of a pandemic. "From curbside to (passengers) in the seat of the plane, whether they carry luggage or only luggage, can be done automatically including the immigration corridor," he said.

Through these three important points, global airport sector players are optimistic that they will be able to face the challenges of Covid-19 and carry out a number of business and aviation traffic recovery plans.