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  • AP II Receives 30 Awards from Airport Council International

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Latest news about PT Angkasa Pura II (Persero)

AP II Receives 30 Awards from Airport Council International

15 Sep 2020

Jakarta, Beritasatu.com - A total of 30 Airport Service Quality Awards (ASQ Awards) from the Airport Council International (ACI) landed in Indonesia on September 14, 2020 to be immediately handed over to nine airports of PT Angkasa Pura II (Persero) or AP II.

The airports that received the award were Soekarno-Hatta Airport (Tangerang), Halim Perdanakusuma Airport (Jakarta), Depati Amir Airport (Pangkalpinang), Raja Haji Fisabilillah Airport (Tanjung Pinang), Silangit Airport (North Tapanuli), Husein Sastranegara Airport (Bandung), Sultan Mahmud Badaruddin II Airport (Palembang), Sultan Syarif Kasim II Airport (Pekanbaru), and Supadio Airport (Pontianak).

President Director of AP II Muhammad Awaluddin said that the 30 awards sent from ACI were an encouragement for all company staff to always provide the best service to maintain Indonesia's air connectivity amid the Covid-19 pandemic.

"PT Angkasa Pura II is grateful that in the midst of a pandemic that presents quite a number of challenges, we officially received 30 award certificates from ACI. Of course, this is more encouraging for all company staff in the midst of a pandemic, ”said Muhammad Awaluddin in his statement, Tuesday (9/15/2020).

The 2019 ASQ Awards was pinned by ACI for nine airports of PT Angkasa Pura II for the appreciation of these airports for being able to provide the best customer experience based on the opinions of aircraft passengers.

The opinions of passengers were obtained through the ASQ survey process at 380 airports in 90 countries and involved 8.8 million plane passengers.

Director General of ACI Luis Felipe De Oliveira, in his letter to PT Angkasa Pura II, congratulated PT Angkasa Pura II on the achievement of PT Angkasa Pura II at the 2019 ASQ Awards.

In addition, in May 2020, Skytrax informed that the ranking of Soekarno-Hatta Airport in the World’s Top 100 Airport 2020 rose to 35th position. Previously Soekarno-Hatta in 2019 was ranked 40th, then in 2018 it was ranked 45th, 2017 was ranked 44th, and 2016 was ranked 63rd.

"The improving ranking of Soekarno-Hatta Airport in the list of the best airports in the world is in line with the digital transformation that has been carried out since 2016 with the concept of Digitally Ready Enterprise by utilizing state of the art technology," Awaluddin said.

According to him, the news from Skytrax about Soekarno-Hatta's rise in rank was also an encouragement for PT Angkasa Pura II in providing world-class services even though we are currently in the midst of a pandemic.

Muhammad Awaluddin said PT Angkasa Pura II was also very grateful for the role of all stakeholders so that it was able to bring the company's airports to appreciation from the global industry.